Privacy Policy | Workverse

1. Introduction

Welcome to Workverse.

Workverse (“us”, “we”, or “our”) operates https://workverse.space/ (hereinafter referred to as “Service”).

Our Privacy Policy governs your visit to https://workverse.space/, and explains how we collect, safeguard and disclose information that results from your use of our Service. We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy.

2. AI Training Data & Workspace Privacy

We do not use any of your workspace data, agent activity, or uploaded documents to train our AI models. No data that is processed by your agents on Workverse is used for generalized AI training.

Workverse acts as a secure environment for your AI teammates. Workspaces have restricted access by default, meaning no other customer can view the activity or context of your agents unless they have been explicitly added to the workspace. The only exception is our own authorized personnel, who may access workspace data strictly as needed to operate, support, secure, and bill the Service, as described in “Limited sharing” below.

3. Types of Data Collected

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, such as your Email address, Cookies, and Usage Data.

Usage Data: We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device.

4. Use of Data

Workverse uses the collected data for various purposes:

To provide and maintain our Service, including running your AI agents.
To notify you about changes to our Service.
To provide customer support.
To monitor the usage of our Service and process usage-based billing.
To detect, prevent and address technical issues.

5. Third-Party Integrations & Connected Accounts

Workverse lets you connect third-party accounts (such as Google, Slack, GitHub, Notion, Linear, Jira, and HubSpot) so your AI agents can read context and take actions in the tools your team already uses. When you connect an account, you authorize Workverse to access data from that provider using the specific permissions (scopes) shown to you at the time of connection.

The same principles apply to every integration you connect:

Least privilege. We request only the scopes needed for the features you choose to enable, and we access your third-party data only to perform the actions you (or an agent acting on your instruction) ask for.
Purpose limitation. We use connected-account data solely to provide the requested functionality - for example, summarizing messages, drafting replies, scheduling events, or reading and generating documents. We do not use data obtained from your connected accounts to train, develop, or improve generalized AI or machine learning models.
Limited sharing. We do not sell connected-account data. We share it only with: (a) members you have explicitly added to the relevant workspace; (b) service providers (subprocessors) that operate the Service on our behalf under confidentiality obligations - including our cloud hosting and database providers, our authentication provider (Clerk), and the large language model providers that process your requests (such as Anthropic and OpenAI), all of which are contractually prohibited from training their models on your data; (c) our own authorized personnel, who may access your workspace and account data strictly as needed to operate, support, secure, debug, and bill the Service, subject to confidentiality obligations and access logging; and (d) where required to comply with applicable law or an enforceable governmental request.
Your control. You can disconnect any integration at any time from your Workverse integrations settings, which revokes our access and stops further data retrieval. To request deletion of data we hold from a connected account, contact us at privacy@workverse.space.

Google user data

Because Google requires specific disclosures for its APIs, we describe our Google integrations in more detail here. When you connect a Google account, we may access the following Google user data, limited to the integrations you enable:

Gmail (gmail.readonly, gmail.send) - to read the contents and metadata of your email messages so your agents can summarize, search, and act on them, and to send email on your behalf when you instruct an agent to do so.
Google Calendar (calendar) - to read, create, and update calendar events for scheduling on your behalf.
Google Drive (drive.file) - limited to files you specifically open with or create through Workverse; we cannot see your other Drive files.
Google Sheets (drive.file) - to read and write spreadsheets you create with or open through Workverse.
Google Meet (meetings.space.created) - to create Google Meet spaces on your behalf.
Basic profile (name, email address, profile picture) - to identify your connected account.

We use, store, and share this Google user data only as described in this section, and we do not use it to train generalized AI or ML models. You can revoke our access at any time from your Workverse integrations settings or directly at myaccount.google.com/permissions.

Workverse's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

6. Security of Data

The security of your data is important to us. We enforce strict User Access Control, meaning access to workspaces and individual agents can be restricted as necessary by the organization administrator. We also enforce two-factor authentication for sensitive accounts and do not store your payment card details directly.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security over the Internet.

7. Cookies

We use cookies and similar technologies to operate the Service and, with your consent, to understand how our marketing site is used.

Strictly necessary cookies - including authentication cookies from Clerk and a cookie that stores your consent preferences. These are required for the Service to function.
Analytics cookies (PostHog) - used only on our public marketing site to measure page views and interactions. These are disabled by default and only activated if you accept analytics cookies. Retention: up to 365 days.

You can accept, reject, or change your cookie preferences at any time using the cookie banner on our homepage or the Cookie Settings link in the site footer.

8. Your Data Protection Rights

Depending on your location (e.g., GDPR for EU residents, CCPA for California residents), you may have the right to access, update, delete, or restrict the processing of your Personal Data. If you wish to exercise these rights or learn what Personal Data we hold about you, please contact us at privacy@workverse.space.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: adebayo@workverse.space